Wednesday, September 21, 2016

Understanding the processes

Within all IT shops there are different ways to launch your IT project and get it off of the ground.  Some companies have more well defined processes while others do not.  For example: At Coca-Cola, there is a rigid gating process for each phase of the project.   Each gate has specific documents that need to be in place and define where you are going with your project. Each piece of documentation must be present in a folder for that project and in the gating area.   Your PPM tool must be updated with all of the relevant information.  

In smaller shops, you might not have any required documentation or gating process.   What you do need is some kind of sign off before you proceed.  Or at least a good communication path forward. Smaller clients might not have the processes in place but that doesn't mean that you don't need that paperwork.   You need some type of email or signed form that gives you the go ahead to move forward with the project.   A stickler in one of my clients was security.  Security might need to sign off on your project.  This might be a PMO, infrastructure team or networking team depending on the organization and project.   You might need a Project number generated from a tool like Service Now or Clarity PPM before you begin.   It all depends on the client and the processes.

What is the culture of your client?   Find out quickly, assimilate and move forward.  Best of luck.


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